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| ESCALATION MATRIX |
| Details of |
Contact Person |
Address |
Contact No. |
Email ID |
Working Hours |
| Customer Care |
Ms Purvi Melhotra |
15/63, Civil Lines, Kanpur 208001 |
0512-6711053 |
Compliancesupport2@rudrashares.com |
Mon-Sat
10:00AM to 02:00PM and
02:30PM to 06:00PM |
| Head of Customer Care |
Mr. Sanjay Kumar Gupta |
15/63, Civil Lines, Kanpur 208001 |
0512-6711011 |
Compliancesupport1@rudrashares.com |
Mon-Sat
10:00AM to 02:00PM and
02:30PM to 06:00PM |
| Compliance Officer |
Mr. Sumit Kumar Gupta |
15/63, Civil Lines, Kanpur 208001 |
0512-6711047 |
Sumit.gupta@rudrashares.com |
Mon-Sat
10:00AM to 02:00PM and
02:30PM to 06:00PM |
| CEO |
Mr. Kishore Kumar Vakil |
15/63, Civil Lines, Kanpur 208001 |
0512-6711000 |
Kishor.vakil@rudrashares.com |
Mon-Sat
10:00AM to 02:00PM and
02:30PM to 06:00PM |
| |
| In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchanges at NSE: https://investorhelpline.nseindia.com/NICEPLUS/, BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, MCX: https://www.mcxindia.com/Investor-Services or NCDEX: https://ncdex.com/investor_complaint and CDSL: https://www.cdslindia.com/Footer/grievances.aspx . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal. |
| CORPORATE & OPERATIONAL OFFICE |
| Rudra House, 15/63, Civil Lines |
| Kanpur-208001 |
| Ph : +91-512-6711000 (30 Lines) |
| Fax : +91-512-3913929 |
| E-mail : contactus@rudrashares.com |
|
REGIONAL OFFICES
| AHMEDABAD |
| 404,407 Ashwamegh Aligance, |
| Bhudarpura Road |
| Hirabag ,Ambawadi |
| Ahmedabad- 380006 |
| Mob: 91-9377319197,9377419197 |
| Fax: +91-79-26461482 |
| E-mail: ahmedabad@rudrashares.com |
|
| BAREILLY |
| 54 civil lines,1st floor |
| Near Ayub Khan Chauraha Bareilly - 243001 |
| Mob: 6386661701, 6386661702 |
| DEHRADUN |
| 4 Ground Floor, Shiva Palace, |
| 57/19 Rajpur Road, |
| DEHRADUN - 248 001 |
| Ph: +91-135-2650632 |
| E-mail: dehradun@rudrashares.com |
|
| DELHI |
| Rudra Shares & Stock Brokers Ltd. |
| Office No : 613, 6th Floor, |
| New Delhi House, |
| Barakhamba Road, |
| Connaught Place, |
| New Delhi - 110001 |
Ph: +91-011-41051603, 011-41611677
|
| JAIPUR |
| 307, 3rd Floor |
| Crystal Mall,Bani Park |
| Jaipur |
| Mob: 9664039772,9352568389 |
|
| MUMBAI |
| B/32 patel shopping center |
| Behind Raj Mahal Hotel |
| Chandavarkar Road |
| Borivali West,40092 |
| Mobile:9820944966 |
| E-mail: mumbai@rudrashares.com |
|
| LUCKNOW |
| Rudra House |
| Plot No 15 & 16 |
| New Berry Road |
| Lucknow (UP) |
| Pin code : 226001 |
| Ph: +91-5224313101-03-04 |
| Mobile: 7880390011 |
| E-mail: lucknow@rudrashares.com |
|
| PATNA |
| Office No. 702, 5th floor |
| Ashiana Chambers, Exhibition Road |
| Patna |
| Mob: 6386661724-25-26-27 |
| E-mail:Patna@rudrashares.com |
| VARANASI |
| Office No. 8-9, |
| Laxmi Cinema Complex, |
| Mahmoorganj |
| Varanasi - 221010 |
| Mob: 6386661709 |
| KOLKATA |
| Jay Complex, |
| 1st Floor, Room No - 8, |
| 46, B B Ganguly Street, |
| Kolkata - 700012 |
| Mob: 8697721878 |
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