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Cancellation Policy

The Refund & Cancellation policy for all payments made towards account opening or any other services using any mode of payment shall stand as under:

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The Fees paid towards account opening charges for enabling equities and commodities, or any other services is non-refundable.

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Pick up of required documents related to the account opening procedure is subject to availability of our representatives, given at any particular time and location.

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In case your account has not been opened by Team Rudra Shares And Stock Brokers Ltd. after the tenth day passing by from the day of collection of all necessary supporting documents and receipt of all due authorizations from you, you may request for a full refund of the charges as paid by you towards account opening.

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In case you have paid the charges relating to account opening multiple times, please Raise a query on and we will initiate the necessary procedure to refund your money.

Note:

The completion of the refund procedure is subject to agencies such as banks, payment gateways.

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Attention Investor
Dos and Don’ts for Retail Investors:   1) Offering fixed/guaranteed/regular returns/ capital protection schemes in stock markets whether written or oral is not allowed. Any of our representative or Authorised Person (AP) cannot offer fixed/guaranteed/regular returns/capital protection schemes.    2) Any of our representative or Authorised Person (AP) cannot enter into any loan agreement to pay interest on the funds/securities offered by you.    3) Do not fall prey to emails, SMSs and online videos luring you to trade in stock/ securities / schemes promising high returns/profits.    4) Trading in derivatives involves high risk and accordingly investors should understand the product well before trading in such segments/products.    5) Dealing in cash is prohibited. Do not place any fund and / or securities with any of our representative or Authorised Person (AP) under any circumstances.    6) Do not share your login ID, password, OTP, TPIN with any person including any of our employee/representative or Authorised Person (AP) under any circumstances. 7) Ensure to fill all the required details in the 'KYC' document by yourself and receive copy of your 'KYC' documents.    8) Ensure that all your trades are executed as per your instructions.    9) Always keep your mobile number and email id updated with us. Don't ignore any SMSs / e-mails with regards to contract notes/trades/funds and securities balances sent by RUDRA/Exchange. Verify the details of the same and report discrepancy, if any, to RUDRA in writing immediately.    10) Please verify Bank Account details from our website before transferring funds to us.